25 lines
1.4 KiB
Text
25 lines
1.4 KiB
Text
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//////////////////////////////////////////////////////////////////////////
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//// This content is shared by all Elastic Beats. Make sure you keep the
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//// descriptions here generic enough to work for all Beats that include
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//// this file. When using cross references, make sure that the cross
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//// references resolve correctly for any files that include this one.
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//// Use the appropriate variables defined in the index.asciidoc file to
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//// resolve Beat names: beatname_uc and beatname_lc.
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//// Use the following include to pull this content into a doc file:
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//// include::../../libbeat/docs/getting-help.asciidoc[]
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//////////////////////////////////////////////////////////////////////////
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Start by searching the https://discuss.elastic.co/c/{discuss_forum}[{beatname_uc} discussion forum] for your issue. If you can't find a resolution, open a new issue or add a comment to an existing one. Make sure you provide the following information, and we'll help
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you troubleshoot the problem:
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* {beatname_uc} version
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* Operating System
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* Configuration
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* Any supporting information, such as debugging output, that will help us diagnose your
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problem. See <<enable-{beatname_lc}-debugging>> for more details.
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If you're sure you found a bug, you can open a ticket on
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https://github.com/elastic/{github_repo_name}/issues?state=open[GitHub]. Note, however,
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that we close GitHub issues containing questions or requests for help if they
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don't indicate the presence of a bug.
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